SHIPPING INFORMATION

Providing the best customer service is our top priority and all orders will be processed and shipped in 1-3 business days. When your order leaves our workshop, you will receive an email notification.

CANADIAN SHIPPING RATES

Base shipping fee of $15.95 CAD on all orders. Additional fee of $5.00 CAD for each physical item in the order.

All parcels shipped within Canada should arrive within 2-9 business days by Canada Post. Please note that extra charges may apply to remote areas, if so, we will contact you via email.

USA SHIPPING RATES

Base shipping fee of $19.95 CAD on all orders. Additional fee of $5.00 CAD for each physical item in the order

All parcels shipped to the USA should arrive within 7-9 business days by USPS. Please note that extra charges may apply to remote areas, if so, we will contact you via email.

CUSTOMS, DUTIES & IMPORT FEES

Shipping and handling charges do not include any customs fees, duties or taxes placed on the package. These charges are the responsibility of the purchaser. Please contact your customs authority to find out if any additional import fees or taxes will be charged.

INTERNATIONAL SHIPPING

We currently do not offer international shipping.

LOST PARCELS

Please note that Sheep River Home Goods does not take any responsibility for lost or stolen parcels, however we will do our best to help you locate it through Canada Post. Unfortunately, we cannot reimburse the cost of lost parcels or send a replacement.